AI drafts, humans approve
Every incoming ticket arrives with a suggested reply grounded in your help center, so agents edit instead of writing from scratch.
AI-first support desk
Support that answers before your team wakes up
AliceHelp drafts replies from your own documentation, routes what it cannot answer, and keeps every customer conversation in one shared inbox.
No credit card. Cancel any time. Not a real product.
Everything a small support team keeps improvising
One shared inbox
Email, chat and in-app messages land in the same queue with assignment rules, snoozes and internal notes.
Answers that stay current
When an article changes, AliceHelp re-checks the replies that cited it and flags the ones that went stale.
Feedback loop built in
Turn a support thread into a feature request in one click, then tell the reporter when it ships.
Live in an afternoon
- 1
Connect
Point AliceHelp at your inbox and docs. Indexing finishes in a few minutes.
- 2
Deflect
Common questions get answered instantly, with a handoff the moment confidence drops.
- 3
Improve
Weekly digests show what customers asked for and which answers keep failing.
Pricing
Starter
$0 for 2 seats
- Shared inbox
- 200 AI drafts / month
- Community support
Growth
$49 per seat / month
- Everything in Starter
- Unlimited AI drafts
- Help center + widget
- Feedback boards
Scale
Custom annual
- SSO & audit log
- Custom SLAs
- Dedicated success manager
Tell us what to build next
The buttons below drive three separate Featurebase surfaces from this page — the feedback widget, the embedded portal and the messenger's help space. Pricing CTAs open Intercom instead.